Data entry services are utilized in every part of our business. We started solely as a data entry service provider, and as our service offerings have grown with technological advancements over the last 25 years, these services continue to add functionality and value to those offerings.
How? One example involves our imaging and scanning offerings. Our customers that use these services also tend to need their data indexed. Using a name type as a lookup key involves building the index by entering that information. The remittance and other payment processing we do, entails a large amount of data entry on a regular basis.
When Does Outsourced Forms Processing Become a Benefit?
Forms processing and data conversion make up the largest volume of our data entry services. Why? There are a variety of useful benefits that come from processing the data that resides in forms. Whether paper or electronic format, forms data converts to payment processing, accounting, records retention & management, customer service, marketing (surveys, rewards cards, processing rebates), donor databases, compliance support, and mail order types of uses such as subscriptions.
The output from extracted and processed data may be needed on an intermittent or special project type of basis, such as the forms processing that involves customer surveys or rebates. At the same time, organizations that could benefit from outsourcing this type of data processing are focused on selling their products or services. They need the optimized data, as in the case of the sales leads that can come from customer surveys or marketing with rewards card data. Yet, they do not want to be a data entry company, and all of the back office this entails. This is when they look to outsource the entire entry to output process.
What to look for? A Professional Data Entry Services Provider
A professional firm that specializes in providing data entry services has done this work as their primary focus for years, processed millions of multiple types of forms, and has a highly optimized process. A dedicated, professional data entry staff comes with these services, along with the technical expertise that can design a custom solution for any need. This type of optimization and efficiency can only come about through experience, and that is what an organization is tapping into by outsourcing forms processing to a specialist.
What forms can be outsourced and why?
All forms that would benefit from outsourced data entry services are transaction based. This means there is contact between two parties – the customer/client/resident/member and the organization. The former adds data and the latter utilizes it, but only after more work is done with the data to optimize it. Some examples are listed below.
- Forms for payment processing: remittances/lockbox processing, claim forms, tax collection, fees for goods or services – subscription forms, payment processing for order fulfillment
- Marketing & Sales Uses: rewards or loyalty card application forms, contact forms, name & address, client database
- Customer Service: customer satisfaction forms/feedback forms,
- Business Processes/Compliance: compliance forms, human resources forms, student records
- Eligibility Based: various types of applications that determine eligibility such as claims and loans
Then there are forms such as rebates that fall into multiple categories of uses.
Why Outsource to Coleman Data Solutions?
We are a data entry company that works entirely from the U.S.A. with a long history (since 1988) of providing outsourced data entry services to both the public and private sectors. We have and continue to work with any industry, including healthcare, manufacturing, education, government, retailers, marketing, banking, publishing, & fulfillment. The reason we continue to do well vs. offshore data entry solutions while maintaining a US-based workforce, is the combination of long-term highly skilled data entry and technical staff.
We have worked with many types of forms processing, while using different data entry processes over the years, and consistently provide quality output for our customers. Efficiency comes with practice. Your data is always secure with us as we are well versed in regulatory issues that come with working with data, including HIPAA and PCI. Call or write us with your wants and we will quickly respond with what you need.